James Whatley, SpinVox’s head of digital and social media, has quit. Why does that matter? Whatley’s job was to interact openly with the public and the industry about the voicemail-to-text company, both on the company blog and on Twitter. His departure – at a time when Spinvox is being buffeted by a wave of bad press – suggests that he no longer feels able to do so, having recently crossed swords with the media a number of times. The company has already appointed, then lost, its CFO, former Alcatel-Lucent CEO Patricia Russo, in the space of three months.
SpinVox is currently facing a tsunami of allegations about the way the company has been run. The UK’s Sunday Times has seen a copy of the company’s unaudited 2008 accounts, which suggests that SpinVox’s losses widened by 30% that year. The four-year old company has more than $200m in backing from private equity houses. In addition, a dossier is currently circulating that allegedly contains explosive claims about misappropriated resources.